AVG Anti-Virus CloudCare Update failed – The update control file is missing

We received a failed update error on AVG CloudCare on the Server 2012 R2.

Error: Update Control File is Missing.

Tried reboot and that did not help.

Here is the fix for this error;

  • Open up AVG Control Panel from System Tray
  • Click Options –> Advanced Settings
  • Select “AVG Self Protection” from the side and un-tick the “Enable AVG Self Protection” check-box
  • Open Explorer and Delete the file C:\ProgramData\AVG2015\cfg\update.cfg
  • Restart your computer
  • Enable “AVG Self Protection”, click “Apply”
  • Now Click Update to complete the update successfully.

Hope this helps.

/RD